Privacy Policy

Effective Date: July 20, 2026

Hoarders Directory respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services.

By using the Directory, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Website URL
  • Business description
  • Social media profiles
  • Account username
  • Password (stored in encrypted form)
  • Payment information (processed by third-party payment processors)
  • Photos, logos, and other uploaded content
  • Reviews and ratings
  • Messages sent through contact forms
  • Customer support inquiries

Automatically Collected Information

When you visit the Directory, we may automatically collect information such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Referring website
  • Pages visited
  • Search terms used on the Directory
  • Time and date of visits
  • Clickstream data
  • Approximate geographic location derived from your IP address

Cookies and Similar Technologies

We may use:

  • Cookies
  • Session cookies
  • Persistent cookies
  • Local storage
  • Pixels
  • Web beacons
  • Analytics technologies

These technologies help us:

  • Remember user preferences
  • Maintain login sessions
  • Improve website performance
  • Measure traffic
  • Analyze usage trends
  • Detect fraud and security threats

Most browsers allow you to manage or disable cookies, although doing so may affect certain website features.

2. How We Use Information

We use collected information to:

  • Operate the Directory
  • Display business listings
  • Process account registrations
  • Verify business ownership
  • Publish user-submitted content
  • Process payments
  • Provide customer support
  • Improve website functionality
  • Personalize user experiences
  • Detect fraud
  • Protect website security
  • Send service-related communications
  • Respond to legal requests
  • Comply with applicable laws

With your consent where required by law, we may also send newsletters or promotional communications. You may opt out at any time.

3. Business Listings

Information submitted for a public business listing—including business names, addresses, phone numbers, websites, descriptions, hours, images, and other listing details—is intended for public display and may be visible to search engines and other users.

Please do not include confidential or sensitive information in any public listing.

4. User Reviews and Public Content

Reviews, ratings, photos, comments, and other content you voluntarily submit may become publicly visible.

We reserve the right to moderate, edit, or remove content that violates our policies or applicable law.

5. Payment Information

If you purchase premium listings, advertising, or other paid services:

  • Payment transactions are processed by trusted third-party payment processors.
  • We do not store full payment card numbers on our servers.
  • Payment processors maintain their own privacy and security practices.

6. Sharing Information

We may share information:

  • With service providers that help operate the Directory
  • With payment processors
  • With cloud hosting providers
  • With analytics providers
  • With fraud prevention services
  • With legal authorities when required by law
  • During business transfers such as mergers, acquisitions, or asset sales
  • With your consent or at your direction

We do not sell your personal information for monetary compensation.

7. Analytics

We may use analytics services to better understand how visitors use the Directory.

Analytics providers may collect information regarding:

  • Website usage
  • Browser characteristics
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referral sources

You may be able to limit certain analytics through your browser settings or available opt-out tools.

8. Advertising

The Directory may display advertisements or sponsored listings.

Advertisers may use cookies or similar technologies to measure advertising performance, subject to applicable law and your consent where required.

Sponsored listings will be identified where appropriate.

9. Data Retention

We retain information only for as long as necessary to:

  • Operate the Directory
  • Maintain user accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Protect against fraud and abuse

Retention periods vary depending on the type of information and legal requirements.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Encryption where appropriate
  • Secure hosting environments
  • Access controls
  • Authentication measures
  • Security monitoring
  • Regular software updates

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Request a copy of your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Appeal certain privacy decisions
  • Opt out of certain marketing communications

To exercise applicable rights, contact us using the information below. We may verify your identity before processing your request.

12. Children’s Privacy

The Directory is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Websites

The Directory contains links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

14. International Users

If you access the Directory from outside the country in which it is operated, your information may be transferred to, stored in, and processed in jurisdictions with different data protection laws than those in your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised effective date. Continued use of the Directory after changes become effective constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Hoarders Directory

Website: HoardersDirectory.com/contact